Contact Us!

**If you contact us through Paypal we will not be able to help you**

Customer Support Hours:

Monday - Friday: 9am-5pm

We usually try our best to respond within 24-48 hours. Due to peak season sometimes responses will be delayed. 

If you have any issues with your order please fill out the form below for our support team! 

*Include order number in comment*

Common Questions

I never received a order confirmation email

Sometimes order confirmation and shipping updates get sent to junk/spam email folders. 

When will I get my order?

We fulfill orders within 2-3 business days.

Upon fulfilment shipment can take between 7-12 business days.

If your order has not reached you within the timeframe stated above please fill out the contact us request below!

Where is my tracking number?

We fulfill orders within 2-3 business days.

Upon fulfillment we will attach the tracking number for your order on the shipping confirmation email.

If you are having trouble tracking your order feel free to reach out using the contact us request below!

I entered the wrong address what do I do?

If you have entered the wrong shipping address please use the contact us request below to reach out as soon as possible.

If your order has already been fulfilled we will no longer be able to update the address since the order has already been shipped.

We will not be able to issue a refund since we do have a disclaimer on checkout to double check your address.

I want to make a return what are the steps?

We offer a 30 day return policy from the day the order arrives to your door steps.

We do not offer returns or exchanges on sale items.

What is the best fitting for me?

We have a sizing chart that can help you get an idea of what would be the best size for you. The straps are not too tight to ensure comfortability and relax fitting (The product is made this way this is not a flaw).

The sizing for the posture corrector is different than clothing size which is why you might find yourself buying a bigger size than usual.

We highly recommend sizing up for a more comfortable fit!
The sizing chart serves as a guideline. We acknowledge that individuals have unique body types, and the product may not be suitable for everyone. Similar to clothing, the posture corrector comes in various fits.

For taller individuals, we suggest sizing up to ensure better strap fitment, especially for larger and taller builds.